The rollout engine for restaurant technology at scale.

ServeIQ deploys POS + infrastructure, orchestrates vendor ecosystems, and runs SLA-backed support— so every store launches cleanly and stays operational.

Deployment • Infra • Vendor Mgmt • SLA Support

Devices that launch cleanly — and keep every outlet operational.

ServeIQ standardizes the on-ground stack across POS, KDS, printing, payments, and networking so every store deploys fast, stays consistent, and is easier to support.

Rollout consistency
Single BOM, repeatable install blueprint, and store readiness checklist.
Reliability by design
Correct sizing, hardened network setup, and failure-safe configuration.
Support-ready ecosystem
Asset tagging, warranty tracking, and SLA-backed incident response.
ServeIQ device stack for POS, KDS, printers and networking
POS + KDS
Configured
NETWORK
Hardened
SUPPORT
SLA-backed

One partner to standardize your restaurant tech at scale.

2000+
devices deployed
40+
cities covered
72-hr
metro onsite SLA
Rollout OS • Delivery Engine

A proven rollout workflow for multi-site expansion.

Standardize once, deploy consistently, and operate with governance. The execution engine for scaling restaurant technology.

Phase 01

Program Kickoff & Governance

Scope • roles • controls

Align stakeholders, finalize rollout scope, and lock the operating model—so delivery stays predictable across every wave.

Key Deliverables
RACI + escalation paths (L1→L2→L3→OEM)
Rollout calendar (waves + milestones)
Acceptance criteria + go-live gates
Governance cadence (WBR/MBR) + reporting format
Phase 02

Blueprint & BOM

Standardize once

A repeatable store blueprint with BOM that can be replicated across rollout waves.

Key Deliverables
Bill of materials (BOM)
Network topology (VLAN/WiFi)
Device mapping (POS/KDS/Printers)
Deployment schedule + staging plan
Phase 03

Install & Infra

Store build

Cabling, racks, networking, peripherals and endpoint hardening—delivered consistently.

Key Deliverables
Structured cabling + rack setup
Router/Switch/WiFi provisioning
Peripheral & printer setup
Baseline security hardening
Phase 04

Configuration & UAT

Validate before go-live

POS/KDS configuration, menu setup, payment integrations and UAT validation.

Key Deliverables
POS + KDS configured
Menu + tax mapping (GST/HSN if needed)
Payment rails validated
UAT checklist + sign-off
Phase 05

Hypercare + SLA Support

Operate with uptime

Stabilization after launch, incident playbooks, escalation ladder and governance reporting.

Key Deliverables
Hypercare monitoring window
L1→L2→L3 escalation flow
Asset + warranty tracking
Monthly governance dashboard

Standardized. Automated. Scalable.

POS & KDS Deployment • Restaurant IT Infrastructure • Vendor Orchestration • SLA-Backed Support • Rollout Governance • Uptime & Incident Management • Standardize • Deploy • Support

Execution capabilities built for QSR scale.

Rollouts, hardened infrastructure, vendor coordination, hypercare, and governance—delivered as a single execution system to keep stores stable, compliant, and fast.

SVC 00
Launch
Rollout & Deployment

Standardized rollout playbooks for multi-site openings—repeatable & fast.

Store blueprint
Cutover planning
Field execution
SVC 00
Infra
Restaurant IT Infra

Networking, cabling, and endpoint readiness designed for uptime.

WAN/LAN/WiFi
POS/KDS setup
Stability checks
SVC 00
Coordinate
Vendor Orchestration

Coordinate OEMs, ISVs, and field teams so dependencies land on time.

Vendor comms
Escalation ladder
Unified timelines
SVC 00
Support
Hypercare Support

Post-launch stabilization and ongoing support keeping ops online.

Hypercare window
Incident triage
Asset tracking
SVC 00
Secure
Security Readiness

Practical store-grade security controls aligned to governance.

Device hardening
Access & logging
Standards
SVC 00
Data
BI & Governance

Operational visibility and signals so leadership can manage scale.

Readiness view
Root-cause themes
Reporting
Swipe to explore services.

Ready to standardize your restaurant tech across outlets?

Tell us your rollout timeline and current stack. We’ll share a rollout plan, SLA model, and the fastest path to stable go-lives.

Typical response within 24 hours • Metro onsite SLA options available
Share your rollout details
Outlets, cities, current POS/KDS, and timeline.
RESPONSE
< 24 hrs
SLA OPTIONS
Metro onsite